Why am I receiving more than one bill for the same surgery?
Physicians involved in your care are not employees of Stonegate Surgery Center and will bill separately for their services. Below is a list of physicians that may bill you. If you have any questions regarding these bills, you should call the physician’s billing office directly at the telephone number listed on the statement you receive.
- SURGEON: You will receive a separate bill from your physician/surgeon and his/her assistants.
- ANESTHESIOLOGIST: This physician specializes in the administration of anesthesia that you may have received during your surgical procedure.
- RADIOLOGIST: All x-rays, CT scans and MRIs ordered by your physician are read and interpreted by a radiologist. You will receive a separate bill for the radiologist’s services.
- CONSULTING PHYSICIAN: Consultation fees will be billed separately when your physician consults with other physicians on your case.
- PATHOLOGIST: All laboratory procedures and tests ordered by your physician are carefully supervised and interpreted by a pathologist.
What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. WE ARE UNABLE TO ACCEPT CHECKS.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Do you charge interest?
Are we able to set up a payment plan?
We do ask that all balances are paid in full within 90 days. If you encounter problems paying within the 90 days, please contact our office immediately and ask for our collections department.
What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due within 90 days of your surgery. Elective and cosmetic surgery procedures must be paid in full prior to your surgery date.
We will submit insurance claims for you. We may request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay.
If you anticipate difficulty in paying your bill within the 90 day period please let us know immediately.